Knowledge Creation
In this era of increased accountability, sustainability and stewardship, organizations must create and effectively use knowledge to improve operational performance and meet economic and social demands. Organizations naturally evolve through varying degrees of data and information management. With the ultimate goal being to develop knowledge resources that support decisions on all aspects of strategic and tactical operations, organizations adopt processes and methodologies, tools and technologies to assist them in their pursuit.
Data Capture
Much of the data collected resides independently and in multiple formats. It is collected from disparate operational groups and decisions are made without the knowledge of the impact across financial, energy, environmental or social dimensions. The initiative to collect the information is ad-hoc in nature and is not part of a repeatable, structured process.

Information Management
As organizations recognize the cost of non-integrated data, many have made conscious efforts to develop more rigorous approaches to collecting and managing their strategic information assets and have adopted tools and methodologies to support their undertaking. By example, many organizations have captured facility data through facility condition assessments and used this data to complete the capital planning process lending to static data capture. However, most stop here. They have data, and it is useful for this initiative, but they do not use the data in a sustainable, knowledgeable manner that accomplishes true ongoing performance management.
Some organizations take the next step to leverage that captured data and utilize the capital planning data as a tool for strategic facility and performance management. But often, the data is not integrated with other organizational initiatives and without consideration of critical and relevant information about environmental, energy and social initiatives. Disparate data forces decisions to be made independently and without knowledge of the consequences and unified impact of those choices.
Knowledge Creation
Economic and social pressures demand that organizations embrace new innovative approaches to leverage their information by integrating it across disciplines and thereby developing meaningful measures by which to accelerate performance improvements. In this era of increased accountability, sustainability and stewardship, organizations must create and use their newfound knowledge to not just improve facility performance but to achieve strategic, operational and occupancy objectives that focus on the bottom line.
4tell’s solutions provide the ability to consolidate, compile and centralize information that is typically in disparate and/or isolated locations across an organization, and to then use its intrinsic “built environment intelligence” to provide comprehensive expert analysis to support the strategic decision-making process. By implementing a Sustainable Performance Governance Solution, organizations possess the required knowledge to make strategic, analytical, and operational decisions – More importantly though, they have a roadmap for ongoing sustainability.
